Cookie and Privacy Policy

 

Like many websites, this service uses cookies. Our Website uses cookies to distinguish you from other users. A cookie is a small text file which is placed onto your computer, mobile phone and tablet device (or any other device which uses a web browser) when you access our Website. This helps us to provide you with a good experience when you browse our Website and enables us to improve our services.

 

It is important for us to use them because we can deliver an efficient service to you and also analyse customer journeys through the Sites to inform future enhancements.

 

This cookie policy applies to www.xafinity.com and any other websites where a link to this cookie policy is provided and does not apply to any websites that our website may link to.

 

Your browser can choose to accept cookies or not, most browsers are configured to initially accept cookies. We will offer cookies to you, and if you do not wish to receive them, you should ensure your browser is setup not to accept them. Please note some parts of our website may not work if cookies are disabled.

 

For further information about cookies and how to disable them go to: aboutcookies.org.

 

We use cookies that are session based and persistent based. Session cookies exist only during one session and disappear when you close your browser or turn off your computer. Persistent cookies remain on your computer until they are deleted. Persistent cookies delete themselves after a period of time but are renewed each time you visit the website.

 

We use the following types of cookies on this Website:

 

  1. Essential cookies. These are cookies that are required for the operation and efficient working of this Website. This include cookies that enable you to login to our website and services.
  2. Analytical cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.

 

By continuing to use this site, you are accepting our use of these cookies. A full list of the cookies used by our website is below:

 

Cookie Name Description Type Lifespan
wow.schedule Communigator Targeting Persistent, 1 hour
wow.session Communigator Targeting Persistent, 1 hour
wow.utmvalues Communigator Targeting Persistent, 1 hour
wow.anonymousId Communigator Targeting Persistent, 2 years
_umta Google analytics cookie to track user count of visits to a site, visit and last visit Analytical Persistent, 2 years
_utmb Google analytics cookie to track when a user visits a site Analytical Persistent, last for 30 minutes
_utmc Google analytics cookie to track when a user leaves a site Analytical Session
_utmz Google analytics cookie to track how a user arrived at the site, including when link was used Analytical Persistent, 6 months
_ga Google Analytics Analytical Persistent, 2 years
_gid Google Analytics Analytical Persistent, 1 day
bcookie LinkedIn Targeting Persistent, 2 years

 

To opt out of being tracked by Google Analytics, you can use Google's opt out browser add-on.