Talk to us


We understand that things don't always go to plan and you may have some issues or complaints that you'd like to raise with us.


You can always call or email you usual contact and you can use the form below to let us know.


We take all feedback seriously and promise we will try to put things right.



Getting help


We have a complaints policy.  If you'd like to understand how we deal with complaints please click here.


There are also a number of helpful websites, which you can visit to find our more.  These include:


Complaints about contracts regulated by the Financial Conduct Authority (FCA):

Complaints about pension scheme administration:

Information about retirement benefits and finances:

Information about data protection (Information Commissioner):