An area of expertise in Xafinity Skillbase is helping clients to create a bespoke competency model. A defined competency model is vital and can serve as a basis for selection, promotion, appraisal and development. It helps ensure that all individuals understand what is expected of them, and assists them in taking ownership of their own learning and development. Selecting the right people to meet current and future business needs and developing your workforce to acquire those competencies are essential for the ongoing success of your organisation.