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Note to Editors

Xafinity Paymaster is one of the UK’s largest financial business process outsourcing companies, providing pensions administration, payments and collections, complaints handling and resourcing services for hundreds of public and private sector organisations.

Founded in 1836, Xafinity Paymaster has an unparalleled 170 years’ experience in large-scale financial administration. Over 2 million members throughout the world rely on Xafinity Paymaster to pay their pensions, with transaction values exceeding £10 billion every year.

Press Releases

  • Xafinity group offering wins Marine Harvest mandate in Scotland

    Marine Harvest (Scotland) Ltd, the largest producer of high quality Scottish Salmon, and the Trustees of the Marine Harvest Pension Scheme, have appointed Xafinity Consulting and Xafinity Paymaster to provide pension administration, actuarial and consultancy services from February 2010. Download

  • Unsupported cheque withdrawal will hit pensioners hardest, reports Xafinity

    Xafinity Paymaster warns that tens of thousands of the most vulnerable pensioners will be hardest hit now that the Payments Council has decided to discontinue the use of cheque payments from 2018. Download

  • Xafinity nabs insurance heavyweight, Brian Please, to join insurance and payroll division

    Leading pension administration and payroll services provider, Xafinity Paymaster, announced today the appointment of insurance heavyweight, Brian Please as Business Development Manager in their Insurance and Payroll division. Download

  • Xafinity harness new technology to drive straight through processing (STP) to the next level for pen

    Xafinity Paymaster is living up to its reputation as streets ahead in innovation this week after signing a unique agreement with business and systems solutions company, Altus and virtual banking technology provider, CashFac.  Download

  • Ask the Expert

    Xafinity Paymaster client services manager, Nigel Clarkson, answers your questions. Download

  • New Appointment - Nicola Hurst

    Nicola Hurst has been appointed by Xafinity Paymaster as Chief Operating Officer.     

     

     Download

  • Xafinity wins TPA award at PIPA 2009

    Xafinity Paymaster scooped the “Third-party administration provider” award at last night’s Pension and Investment Provider Awards ceremony held at the Sheraton Park Lane Hotel. Download

  • Survey highlights two-tier outsourcing

    The 8th Watson Wyatt survey highlights a two-tier approach to outsourcing where the best outsourcers are reducing costs and the worst are increasing them. Download

  • Xafinity responds to DWP consultation on financial assistance scheme changes

    Xafinity Paymaster has made a strong response to the recently published Financial Assistance Scheme (FAS) consultation document, following the Pension Protection Fund (PPF) taking over the FAS. Download

  • Xafinity responds to PADA consultation document

    Xafinity Paymaster looks ahead to a brave new world where the public will be sufficiently aware of their retirement options to choose a product via the web and urges PADA against an assumption that members will choose to convert their pension pot into an income at State Pension Age. Download

  • Xafinity supports public debate: Pension reform and personal accounts after the credit crunch

    Xafinity Paymaster will sponsor the International Longevity Centre-UK and Actuarial Profession joint debate on Pension Reform and Personal Accounts after the Credit Crunch on 24 March, 2009.   The panel discussion will focus on the major raft of pension reforms centred around Personal Accounts, which seek to significantly change the savings habits of millions of UK workers. Download

  • Xafinity to handle Just Retirement overseas annuitant payments

    Xafinity Paymaster has signed a contract with Just Retirement to provide an overseas payments service to Just Retirement customers who live and receive their annuity payments abroad. Download

  • Xafinity provides Hodge Lifetime with systems for new Open Market Option business

    Xafinity Paymaster, one of the UK’s leading providers of pension scheme administration and annuity services has formally announced its working partnership with Hodge Lifetime in support of their new guaranteed pension annuity product. Download

  • Xafinity survey highlights outsourcing as a hot topic for 2009

    Xafinity’s latest What’s Hot & What’s Not survey revealed that 65% of pensions professionals surveyed thought that reducing risk and overheads by outsourcing non-core functions was a hot topic. Download

  • Xafinity supports public debate: Pension reform and personal accounts after the credit crunch

    Xafinity Paymaster will sponsor the International Longevity Centre-UK and Actuarial Profession joint debate on Pension Reform and Personal Accounts after the Credit Crunch on 3rd February, 2009. The panel discussion will focus on the major raft of pension reforms centred around Personal Accounts, which seek to significantly change the savings habits of millions of UK workers. Download

  • Administrators not at fault for GMP overpayments

    Xafinity reports that, whilst actively assisting public sector pension schemes, Administrators are not at fault for Guaranteed Minimum Pension (GMP) overpayments. Download

  • Opinion on Personal Accounts: Clare Ward

    The Pensions Bill has now received Royal Assent and this paves the way for significant changes to the world of pensions.  In 2012 it will be the duty of all employers to auto-enrol most of the UK workforce into a qualifying pension scheme.    Understandably, given the current turmoil in our economy, most employers and employees will not be thinking about this right now.  But it is of great interest to those of us in the pension industry, as it will have a significant affect on our businesses. Download

  • Xafinity Paymaster wins Thales pension scheme contract

    Xafinity Paymaster, one of the UK’s leading providers of pension scheme administration services has won a new contract with Thales, the leading international electronics and systems group, to provide pension administration services to over 20,000 members of the Thales UK Pension Scheme. Download

  • Xafinity Paymaster urges the Pension Regulator to consider personal accounts as the default option

    Xafinity Paymaster, one of the UK’s largest and most experienced providers of outsourced pensions administration, is calling on the Pensions Regulator to make personal accounts the default option for small businesses who don’t already have a pension arrangement for their staff and are unlikely to have the resources to scour the market for a pension provider once auto-enrolment is introduced in 2012. Download

  • Xafinity Paymaster raises standards with the launch of a new Pensions Training Service

    Xafinity Paymaster, one of the UK’s largest and most experienced providers of outsourced pensions administration, has today launched a new Pensions Training Service for pensions practitioners and supporting roles, across both the private and public sectors. Download

  • Xafnity Paymaster marks its ongoing commitment to the Fleetwood Community

    Xafinity Paymaster, one of the largest employers on the Fylde coast, has marked its ongoing support to the local community with a further pledge of £10,000 in support of the Fleetwood Museum. Download

  • Xafinity Paymaster wins contract to provide annuity administration services for Norwich Union Life

    Xafinity Paymaster, the UK’s leading provider of annuity administration and payments services, has been re-appointed to provide these services by Norwich Union Life, part of the Aviva group, the world’s fifth largest insurance group. Download

  • Xafinity Paymaster wins Northamptonshire Police Contract

    Xafinity Paymaster, one of the UK’s leading providers of pensions administration, payments, collections and annuities services, has won a new deal with Northamptonshire Police to provide pensions administration service to the 2000-strong force. Download

  • Xafinity Paymaster enters into a new partnership with the PMI

    Xafinity Paymaster has today signed a new partnership agreement with the Pensions Management Institute (PMI), as sponsor of their new Administration Specialist Industry Sector (SIS). Download

Press Office Contacts

Jane Ward
 Xafinity Public Relations Manager

Call: 0207 680 2631 or 0787 640 3072
Email Jane

or

Vaughan Andrewartha
Votive Communications

Call: 0207 353 9306 
Email Vaughan

Xafinity SIPP Services Ltd is authorised and regulated by the Financial Services Authority

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