Website Main Menu:

Media Centre

Note to Editors

Xafinity Paymaster is one of the UK’s largest financial business process outsourcing companies, providing pensions administration, payments and collections, complaints handling and resourcing services for hundreds of public and private sector organisations.

Founded in 1836, Xafinity Paymaster has an unparalleled 170 years’ experience in large-scale financial administration. Over 2 million members throughout the world rely on Xafinity Paymaster to pay their pensions, with transaction values exceeding £10 billion every year.

Press Releases

  • Xafinity Paymaster appoints new Account Development Director

    Leading pension administration and payroll services provider, Xafinity Paymaster, part of the Equiniti Group, has appointed former Vertex Client Director Nigel Pearce as Account Development Director.  Download

  • telent renews 5‐year pension administration contract with Xafinity Paymaster

    telent Ltd and Stanhope Pension Trust Ltd have signed a 5‐year contract with leading pension administration and payroll services provider, Xafinity Paymaster, for the continuation of pension administration services to their 52,000 member scheme. Paymaster will administer the portfolio from its office based in Stafford. Download

  • Lloyds Banking Group extends administration services with Equiniti Group

    The Equiniti Group in conjunction with its Xafinity Paymaster division announced today that it has taken on the provision of administration services for certain elements of the Bank of Scotland Investors Club (BOSIC) book of business, part of the Lloyds Banking Group (LBG). Download

  • Xafinity Paymaster renews 5-year administration contract with the Mineworkers’ Pension Scheme

    Xafinity Paymaster, announced today that it has signed a 5-year renewal with the Mineworkers’ Pension Scheme for the continuation of pension administration services to their c. 230,000 members. Xafinity Paymaster will administer the scheme from its head office base in Crawley, West Sussex. Download

  • Xafinity Paymaster celebrates 175 years of making payments

    Lord Hutton and Lord Digby Jones amongst key industry figures at celebratory event in London Download

  • Xafinity Paymaster selected as administration partner to NOW:Pensions

    Xafinity Paymaster, a leading UK pensions, payroll and annuity administrator, is delighted to announce that it has been selected as the administration partner of NOW:Pensions, supported by ATP, the Danish Labour Market Supplementary Pension. Download

  • £11 billion international payment provider Paymaster launches solution for mid-sized companies

    Paymaster, a leading UK payments processor with 175 years of expertise, has today extended its capabilities with the launch of Paymaster International Payments - a new international payment and foreign exchange solution aimed at mid-sized corporates. Download

  • Xafinity Paymaster extends pensions administration services with Prudential

    Leading pension administration and payroll services provider, Xafinity Paymaster, announced today that it will be taking on the provision of administration services of an existing Money Purchase Pension (MPP) and Grouped Personal Pension (GPP)   book of business for Prudential UK.  Xafinity Paymaster will administer the portfolio from its head office base in Crawley, West Sussex. Download

  • Internet to dominate annuity product selection, predicts industry experts

    Recent research of leading UK annuity providers and experts within the industry has provided a stark warning that IFAs could lose out in the provision of annuity advice in the future. Download

  • Open Market Option must be compulsory

    Recent research of leading annuity providers and experts within the industry showed that over 60% would support legislation, which compelled the use of the Open Market Option.   Download

  • Annuity Industry Survey 2011

    Annual survey targeting product and service providers, Employee Benefit Consultants, Financial Advisors and Annuity Influencers. Download

  • Xafinity enhances sector expertise with two senior appointments

    Xafinity Paymaster has strengthened their service delivery team with two key appointments - Paul Mead as Account Director and Andrew Marson as Director in the Operations Leadership Team. Download

  • Cost of opt-outs will be reduced, says Xafinity

    Allowing employers an optional three-month waiting period before auto-enrolling their staff will significantly reduce the administrative burden and cost of opt-outs, reports leading pension administration company Xafinity Paymaster. Download

  • British Airports Authority (BAA) Pension Trust appoints Xafinity

    BAA Pension Trust Ltd, acting as Trustee of the BAA Pension Scheme has appointed Xafinity Paymaster to provide third party administration services for their DB pension scheme covering over 20,000 members. Download

  • Xafinity responds to the Government’s PAYE consultation paper today

    Leading UK outsourced pension, payroll and annuity administration provider, Xafinity Paymaster, has today lodged a joint response with Xafinity Claybrook to the Government’s Consultation paper on improving the operation of Pay As You Earn (PAYE). Download

  • UK’s largest independent annuity payment provider encourages Government go beyond current thinking

    Xafinity Paymaster, the UK’s largest independent provider of annuity payment services, which pays over 600,000 annuitants around the world, has encouraged the Government to go beyond its current thinking as outlined in the proposed HM Treasury (Removing the requirement to annuitise by age 75) consultation. Download

  • Age restrictions on tax relief for pension contributions should be scrapped, says Xafinity Paymaster

    Pension specialist Xafinity Paymaster, in a response to the recent HM Treasury Consultation paper (Removing the requirement to annuitise by age 75) has called on the Government to scrap the age restrictions on tax relief for pension contributions. Download

  • Xafinity appoints international banking expert to grow overseas payments business

    Leading pension administration, payments and collections firm, Xafinity Paymaster, has announced the appointment of Tracie Colin-McKenzie as a Business Development lead in its Insurance and payroll management division. Download

  • Annuity survey suggests tentative support from annuity providers to NEST, reports Xafinity Paymaster

    NEST will be relieved to read that 65% of respondents to Xafinity Paymaster’s latest Annuity Industry Survey rejected the view that the small size of pension pots arising from NEST meant that current annuity providers would not want to be involved in handling NEST decumulation and annuity payments going forward.   Download

  • Annuity survey highlights an industry polarised and in flux reports Xafinity Paymaster

    Results released today from Xafinity Paymaster’s inaugural “Annuity Industry Survey 2010” highlighted polarised views from key players in the UK annuity market.  Download

  • Annuity Industry Survey 2010

    The first annual Annuity Industry Survey conducted by Xafinity Paymaster, targeted a mix of Product providers (Insurers), Service Providers and Annuity Influencers including product manufacturers and distributors. Download

  • Xafinity Paymaster wins contract to provide annuity administration services for Norwich Union Life

    Xafinity Paymaster, the UK’s leading provider of annuity administration and payments services, has been re-appointed to provide these services by Norwich Union Life, part of the Aviva group, the world’s fifth largest insurance group. Download

  • Xafinity launches apprenticeship scheme in Business Administration and IT

    Award winning pension services and employee benefit group , Xafinity, in association with the Central Sussex College in Crawley has launched the Xafinity Apprenticeship Scheme offering apprenticeships in Business Administration and Information Technology from this summer (after GCSE exams) at their headquarters in Crawley. Download

  • Survey highlights two-tier outsourcing

    The 8th Watson Wyatt survey highlights a two-tier approach to outsourcing where the best outsourcers are reducing costs and the worst are increasing them. Download

  • Xafinity wins TPA award at PIPA 2009

    Xafinity Paymaster scooped the “Third-party administration provider” award at last night’s Pension and Investment Provider Awards ceremony held at the Sheraton Park Lane Hotel. Download

  • Opinion on Personal Accounts: Clare Ward

    The Pensions Bill has now received Royal Assent and this paves the way for significant changes to the world of pensions.  In 2012 it will be the duty of all employers to auto-enrol most of the UK workforce into a qualifying pension scheme.    Understandably, given the current turmoil in our economy, most employers and employees will not be thinking about this right now.  But it is of great interest to those of us in the pension industry, as it will have a significant affect on our businesses. Download

  • Xafinity Paymaster enters into a new partnership with the PMI

    Xafinity Paymaster has today signed a new partnership agreement with the Pensions Management Institute (PMI), as sponsor of their new Administration Specialist Industry Sector (SIS). Download

  • Xafinity Paymaster wins Northamptonshire Police Contract

    Xafinity Paymaster, one of the UK’s leading providers of pensions administration, payments, collections and annuities services, has won a new deal with Northamptonshire Police to provide pensions administration service to the 2000-strong force. Download

  • Xafnity Paymaster marks its ongoing commitment to the Fleetwood Community

    Xafinity Paymaster, one of the largest employers on the Fylde coast, has marked its ongoing support to the local community with a further pledge of £10,000 in support of the Fleetwood Museum. Download

  • Xafinity Paymaster raises standards with the launch of a new Pensions Training Service

    Xafinity Paymaster, one of the UK’s largest and most experienced providers of outsourced pensions administration, has today launched a new Pensions Training Service for pensions practitioners and supporting roles, across both the private and public sectors. Download

  • Xafinity Paymaster urges the Pension Regulator to consider personal accounts as the default option

    Xafinity Paymaster, one of the UK’s largest and most experienced providers of outsourced pensions administration, is calling on the Pensions Regulator to make personal accounts the default option for small businesses who don’t already have a pension arrangement for their staff and are unlikely to have the resources to scour the market for a pension provider once auto-enrolment is introduced in 2012. Download

  • Xafinity to handle Just Retirement overseas annuitant payments

    Xafinity Paymaster has signed a contract with Just Retirement to provide an overseas payments service to Just Retirement customers who live and receive their annuity payments abroad. Download

  • Xafinity responds to DWP consultation on financial assistance scheme changes

    Xafinity Paymaster has made a strong response to the recently published Financial Assistance Scheme (FAS) consultation document, following the Pension Protection Fund (PPF) taking over the FAS. Download

  • Xafinity supports public debate: Pension reform and personal accounts after the credit crunch

    Xafinity Paymaster will sponsor the International Longevity Centre-UK and Actuarial Profession joint debate on Pension Reform and Personal Accounts after the Credit Crunch on 3rd February, 2009. The panel discussion will focus on the major raft of pension reforms centred around Personal Accounts, which seek to significantly change the savings habits of millions of UK workers. Download

  • Xafinity survey highlights outsourcing as a hot topic for 2009

    Xafinity’s latest What’s Hot & What’s Not survey revealed that 65% of pensions professionals surveyed thought that reducing risk and overheads by outsourcing non-core functions was a hot topic. Download

  • Xafinity provides Hodge Lifetime with systems for new Open Market Option business

    Xafinity Paymaster, one of the UK’s leading providers of pension scheme administration and annuity services has formally announced its working partnership with Hodge Lifetime in support of their new guaranteed pension annuity product. Download

  • Xafinity supports public debate: Pension reform and personal accounts after the credit crunch

    Xafinity Paymaster will sponsor the International Longevity Centre-UK and Actuarial Profession joint debate on Pension Reform and Personal Accounts after the Credit Crunch on 24 March, 2009.   The panel discussion will focus on the major raft of pension reforms centred around Personal Accounts, which seek to significantly change the savings habits of millions of UK workers. Download

  • New Appointment - Nicola Hurst

    Nicola Hurst has been appointed by Xafinity Paymaster as Chief Operating Officer.     

     

     Download

  • Ask the Expert

    Xafinity Paymaster client services manager, Nigel Clarkson, answers your questions. Download

  • Xafinity group offering wins Loganair mandate in Scotland

    Loganair, the Glasgow based regional commuter airline and the Trustees of the Loganair Pension Scheme have appointed Xafinity Consulting and Xafinity Paymaster to provide pension administration, actuarial, investment and consultancy services. Download

  • Xafinity launch survey into the state of the UK annuity market

    Xafinity Paymaster has launched its inaugural “Annuity Industry Survey 2010”. The short online survey has been designed to capture views and insights into the UK annuity market. Download

  • Xafinity nabs insurance heavyweight, Brian Please, to join insurance and payroll division

    Leading pension administration and payroll services provider, Xafinity Paymaster, announced today the appointment of insurance heavyweight, Brian Please as Business Development Manager in their Insurance and Payroll division. Download

  • Unsupported cheque withdrawal will hit pensioners hardest, reports Xafinity

    Xafinity Paymaster warns that tens of thousands of the most vulnerable pensioners will be hardest hit now that the Payments Council has decided to discontinue the use of cheque payments from 2018. Download

  • Xafinity group offering wins Marine Harvest mandate in Scotland

    Marine Harvest (Scotland) Ltd, the largest producer of high quality Scottish Salmon, and the Trustees of the Marine Harvest Pension Scheme, have appointed Xafinity Consulting and Xafinity Paymaster to provide pension administration, actuarial and consultancy services from February 2010. Download

  • BAE Systems appoints Xafinity

    FTSE 100 company selects UK’s leading pension admin provider.

    Global defence, security and aerospace company, BAE Systems has appointed Xafinity Paymaster to provide third party administration services across five of its pension schemes covering over 200,000 members.     Download

  • Xafinity harness new technology to drive straight through processing (STP) to the next level for pen

    Xafinity Paymaster is living up to its reputation as streets ahead in innovation this week after signing a unique agreement with business and systems solutions company, Altus and virtual banking technology provider, CashFac.  Download

  • Xafinity Paymaster wins Thales pension scheme contract

    Xafinity Paymaster, one of the UK’s leading providers of pension scheme administration services has won a new contract with Thales, the leading international electronics and systems group, to provide pension administration services to over 20,000 members of the Thales UK Pension Scheme. Download

  • Administrators not at fault for GMP overpayments

    Xafinity reports that, whilst actively assisting public sector pension schemes, Administrators are not at fault for Guaranteed Minimum Pension (GMP) overpayments. Download

  • Xafinity responds to PADA consultation document

    Xafinity Paymaster looks ahead to a brave new world where the public will be sufficiently aware of their retirement options to choose a product via the web and urges PADA against an assumption that members will choose to convert their pension pot into an income at State Pension Age. Download

  • Mark Lilly appointed to support further growth plans at Xafinity

    Xafinity Paymaster has announced the appointment of Mark Lilly (FPMI) as a Business Development lead in its private sector business division. Download

  • Annuity Industry Survey 2010

    The first annual Annuity Industry Survey conducted by Xafinity Paymaster, targeted a mix of Product providers (Insurers), Service Providers and Annuity Influencers including product manufacturers and distributors. Download

  • Annuity survey highlights an industry polarised and in flux reports Xafinity Paymaster

    Results released today from Xafinity Paymaster’s inaugural “Annuity Industry Survey 2010” highlighted polarised views from key players in the UK annuity market.  Download

Press Office Contacts

Phillipa Russell
 Group Communications & PR Manager

Call: 0207 469 1907  or 07425 628 292

Email Phillipa

or

Vaughan Andrewartha
Votive Communications

Call: 0207 353 9306 
Email Vaughan

Xafinity SIPP Services Ltd is authorised and regulated by the Financial Services Authority

Footer Information: