Facts & Figures

Did you know ...

  • We have more than 1,300 employees based at 16 operational centres around the UK, including sites at Crawley, Cardiff, Farnborough, Fleetwood, London, Preston, Reading, Stafford, Worcester and Stirling.
  • Over £11 billion payments to 2.2 million pensioners and annuitants in over 180 countries
  • In 2011 Xafinity Paymaster was recognised as Third Party Administrator of the Year at the UK Pension Awards and in 2009 were voted the best Third Party Administration Provider at the Pension and Investment Provider awards.
  • 2.9 million members serviced through Xafinity Paymaster
  • Service quality - 100% of clients rate our service as good or excellent
  • We administer annuities to over 600,000 insurance company customers every year.
  • We collect pension contributions from over a million members of Europe’s largest pension scheme.
  • We manage financial and pensions administration for more then 750 pension schemes in more than 130 major public and private sector organisation.
  • We provide unique and market-leading outsourced complaints handling and technical support services to the UK’s regulated industries, through our sister company Hazell Carr.
  • We actively work with the Pensions Industry to raise standards and promote best practice nationwide.
  • We were founded in 1836 and have an unparalleled 170 years’ experience in large-scale financial administration.

Contact

Pension Queries

Call:   01293 560 999

info@xafinitypaymaster.com

Sales Enquiries

Call:   01293 604 949

sales@xafinitypaymaster.com

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