Customer Quote

"Hazell Carr has been providing South East Water with senior complaint handlers for over a year. Their ability to provide high calibre resource to supplement our in-house teams has been central to the ongoing success of our operations. We would not hesitate to recommend Hazell Carr’s services."

Dr Howard Handley, Director of Customer Services, South East Water

Our Clients

Hazell Carr provides complaint management, skills resourcing and customer service solutions to hundreds of clients including:


  • Bradford & Bingley
  • British Gas
  • HBOS
  • Royal Liver
  • South East Water
  • Southern Water
  • Thames Water

Customer Quote

"Hazell Carr was able to swiftly deploy a large team of highly skilled staff to support the clearance of outstanding complaints and escalation cases. They deployed the team in an extraordinarily short space of time and the individuals were all very qualified, had relevant experience, were quick to learn and demonstrated a high level of professionalism. I would definitely consider using Hazell Carr in the future to support peak workload demands."

Angela Mancini, Head of Escalations and Complaints British Gas

Contact

Nicholas Wilshin 
Business Development

  • Call: 0118 951 3737 

Emma Simarro 
Business Development

  • Call: 0118 951 3989 

or email us

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