Xafinity is one of the UK’s leading specialist providers of pension, employee benefits and payments expertise, with 170 years’ experience.
The group provides consulting, software, resourcing, training and business process outsourcing services that enable public and private sector organisations to deliver employee benefits more efficiently.
In 2011 Xafinity was recognised as Third Party Administrator of the Year at the UK Pension Awards and in 2010 won the award for Pension Software Provider of the Year for the fifth time in six years. At the Pension and Investment Provider awards in 2010 Xafinity won Best Pension Administration Software and in 2009 were voted the best Third Party Administration Provider. Xafinity is the accredited software supplier to the UK Principal Civil Service Pension Scheme.
At the heart of our business lie our corporate values: these help us form our company identity, the way we act, our attitudes and our behaviour and are as follows:
- Innovation
We aim to innovate, appropriately, at every level: from seeking better ways to do every task; to using our unique combination of people, platform and process to transform pensions economics and lead the development in benefit and reward management.
- Customer Sovereignty
We aim to deliver — and be known for delivering — the highest standards of customer service in our market. Nothing and no-one is more important to us than our customer; and everyone we do business with is our customer.
- Quality
We aim to gain and maintain a reputation for never underperforming. Only ‘best’, ‘first class’ and ‘fit for purpose’ are good enough for us to be satisfied with.
- Leadership
We aim to lead — in our markets, in our customer service, in our product and service development and in our willingness to take responsibility.
- Enjoyment
Both individually and collectively, we aim to be enjoyable to work with, and to enjoy what we do.