Nicola Duncan


Nicola Duncan - Xafinity

Occupation: Actuarial Assistant

Degree: BSc (Hons) Mathematics

Joined Xafinity: 2012

Location: Reading

My degree

Like many others doing a Maths degree, I didn't know exactly what I wanted to do for a career when I first started at university. I knew I wanted a job that involved numbers, thinking logically and provided a variety of work.


Choosing Xafinity

After attending the assessment centre I knew that Xafinity was the company I wanted to work for.

Xafinity stood out amongst other companies because of the friendly and fun atmosphere at the assessment centre. The tasks we were given were unusual and involved working as a team to solve different problems. This really suited me and helped me to relax. The assessors were all friendly which helped me to perform my best. I actually surprised myself by having fun at the assessment centre!


My job

I have been at Xafinity for over three years now and am still learning something new every day. There is such a variety of work, which can be anything from calculating the total value of an individual member's pension, to performing a valuation on a whole pension scheme. Valuations look at the assets that a scheme holds and compares those to the value of all the pensions that they must pay out to the members over their lifetime. Valuations can take a long time to complete so it is a great opportunity to learn all about a particular pension scheme, as each scheme is unique.


Professional development at Xafinity

The great thing about Xafinity is the different ways of learning. Xafinity offers both on the job training and in house training sessions.


Before I start a new piece of work, a colleague will sit down with me and explain what I need to do and why. The ‘why’ part is the most important as it gives me an opportunity to understand what I am doing and ask any questions on any areas I don’t understand.

We are always striving to improve the ways in which we work , which leads to new work processes. This means that from time to time we need group training sessions to ensure everyone in the office is up to date.


Life at Xafinity

What I like most about working at Xafinity are the people.  Even after asking a thousand questions they are all still happy to answer more of my questions.

Outside of work there are a number of different activities to take part in such as after work drinks, parties, quiz nights and team meals. These social events have allowed me to get to know everyone better and help build stronger relationships. This has helped give me the confidence to approach anyone in the office for help.

It’s very important for me to work in an environment where good staff relations are key, and for anyone feeling the same I couldn’t recommend Xafinity more highly.

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